Privacy Policy (GDPR)

Purpose of data processing

We process personal data from forms (booking inquiries) for the purpose of performing the business activity and the fulfillment of related legal and contractual requirements.

IP address

When visiting our website, information is automatically stored on the web server. This includes the browser used, the operating system used, which page you brought to our website, the IP address, the time of access and other information. In our opinion, these data are pseudonymised and can not be assigned to unique persons without further data sources. We do not evaluate this data as long as there is no illegal use of the website.


Cookies are small text files that are sent when you visit a website and stored on the hard drive of the user of the website. If the corresponding server of our website is called again by the user of the website, the browser of the user of the website sends the previously received cookie back to the server. The server can then evaluate the information obtained by this procedure in various ways. For example, cookies can be used to control advertisements or facilitate navigation on a website. If the user of the website wishes to prevent the use of cookies, he can do so by making his changes locally in the Internet browser used on his computer, ie the program for opening and displaying web pages (for example Internet Explorer, Mozilla Firefox, Opera or Safari).

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on the consumer's computer and that allow an analysis of the use of the website by them. The information generated by the cookie about the use of this website by the consumer (including the IP address) is transmitted to a Google server in the USA and stored there. Google will use this information for the purpose of evaluating the use of the website, compiling reports on website activity for website operators and providing other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google. Google will in no case associate the consumer's IP address with other Google data. The consumer can prevent the installation of the cookies by a corresponding setting in the Internet browser; In this case, not all functions of the pharmacy's website may be fully exploited. By using the website, the consumer agrees to the processing of the data collected about him by Google in the manner described above and for the aforementioned purpose.

You can prevent the storage of cookies by a corresponding setting of your browser software. We point out, however, that in this case you may not be able to use all the functions of this website to the full extent. You can also prevent Google from collecting your data in connection with Google Analytics by downloading and installing the browser plug-in available at the following link:

You can also prevent the collection of your data by Google Analytics on this website by clicking on the link below. An opt-out cookie will be set which prevents the future collection of your data when visiting this website:

Google Analytics deaktivieren [Anm: der dazugehörige JavaScript-Code findet sich auf]

For more information about Google's Terms of Service and Google's Privacy Policy, please visit /en.html or .

Principles of processing of personal data

The processing of personal data is based on strict principles that regard the protection and security of the data and the rights of those concerned as the highest assets.

Legality and transparency

Data processing is lawful, in good faith. The data subject will be informed when collecting data on the planned processing and handling of the data. Thus, affected persons are informed at least about the following points:


The data is collected and processed for specified, explicit and legitimate purposes. The processing of the data does not take place in a manner not agreed for these purposes.

Data minimization

Only those data are collected and processed which are absolutely necessary for the stated purposes. If it is possible to achieve the purpose and the effort is reasonable, only anonymous data will be processed.

Memory limit and deletion

Personenbezogene Daten werden gelöscht, sobald der Zweck, für welchen sie ursprünglich erhoben wurden, verfällt und gesetzlichen Aufbewahrungsfristen eine Löschung nicht verhindern. Bestehen im Einzelfall schutzwürdige Interessen an diesen Daten, so werden diese weiterhin aufbewahrt, bis das schutzwürdige Interesse rechtlich geklärt wurde.

Data security

Personal data is deleted as soon as the purpose for which it was originally collected expires and legal retention periods do not prevent deletion. If, in individual cases, there are legitimate interests in these data, they will continue to be stored until the interest worthy of protection has been legally clarified.

Factual correctness

Personal data has to be correct, complete and up-to-date. Appropriate measures are taken to correct outdated, incorrect or incomplete data.

Commitment to data confidentiality

All our employees are contractually bound to secrecy and are regularly advised and trained on the safe handling of personal and other critical data.

Rights of the persons concerned

Every data subject whose personal data is processed by us, has at any time the possibility to rely on the own rights of the persons concerned and to assert them. To exercise your rights, you can always contact us by e-mail at .

Information desk

Affected parties may at any time request information about which personal data is processed about them and which purposes this processing serves. können jederzeit Auskunft darüber verlangen, welche personenbezogenen Daten über sie verarbeitet werden und welchen Zwecken diese Verarbeitung dient.


Affected parties have the right to demand the immediate correction of incorrect personal data concerning them.


Affected persons have the right to restrict processing if the accuracy of the data concerning them is disputed, the processing is unlawful, the data are no longer needed for processing or the data subject has objected to the processing.


Affected persons have the right to object at any time to the processing of personal data concerning them.


Affected individuals have the right to receive the personal information they have provided to us in a structured, common and machine-readable format. You also have the right to request the transfer of this data to another person responsible, if technically feasible. The transferability applies only to personal data that is processed using automated procedures.

Deletion - right to be forgotten

The data subject has the right to demand immediate deletion of the personal data concerning him / her if the legal basis for the processing of the data is missing or omitted, the data processing is objected, the data processing is unlawful and no legal retention periods make deletion impossible.

Data security also has a high priority in terms of the rights of the victims, which is why the assertion of data subject rights is only possible after a clear identification of the data subject. You also have the right to complain to the data protection authority at any time.

Data transmission

A transfer of personal data to recipients outside the company as well as recipients in EU third countries will only be carried out in accordance with applicable laws and on a lawful basis and with the utmost confidentiality and data security. We use ourselves in processing by various processors. All processors are contractually bound to comply with applicable data protection regulations through a contract processor agreement.